Our ISO certifications and comprehensive policies demonstrate our commitment to quality, security, environmental responsibility, and employee wellbeing.
Our commitment to reducing carbon emissions and environmental impact across all ColX Group operations, outlining targets, strategies, and progress towards net-zero goals.
ColX Group's statement on modern slavery and human trafficking, demonstrating our zero-tolerance approach and commitment to ethical business practices throughout our supply chain.
Details how ColX Group collects, processes, and protects customer data in compliance with GDPR and UK data protection legislation.
Our comprehensive approach to handling customer complaints efficiently and effectively, ensuring fair resolution and continuous improvement of our services.
Information about how ColX Group uses cookies and similar technologies on our website, and how you can manage your cookie preferences.
Terms and conditions governing the use of the ColX Group website, including disclaimers, intellectual property rights, and user responsibilities.
Focuses on quality management systems, ensuring organisations consistently meet customer and regulatory requirements while driving continuous improvement.
Provides a framework for managing environmental responsibilities, helping organisations reduce their environmental impact and comply with legislation.
Specifies requirements for a business continuity management system, enabling organisations to prepare for, respond to, and recover from disruptive incidents.
Outlines best practices for an information security management system (ISMS), protecting sensitive data through risk management and security controls.
Sets the standard for workplace health and safety management, helping organisations reduce risks and create safer working environments.
Provides guidance for organisations on handling customer complaints effectively and efficiently, enhancing customer satisfaction through improved complaint management processes.
Provides principles, framework and a process for managing risk. It can be used by any organisation regardless of its size, activity or sector.
Provides guidance for managing psychological health in the workplace, supporting employee wellbeing through proactive mental health risk management.
Provides guidelines for identifying and responding to consumer vulnerability, ensuring inclusive service delivery and protection of vulnerable customers.
A government-backed certification that demonstrates ColX Group has implemented robust cyber security controls to protect against common online threats.
Recognition that ColX Group is committed to paying all employees a real living wage, based on the actual cost of living, not just the government minimum.
Demonstrates that our enforcement agents meet the highest standards of conduct and professionalism in the enforcement industry.
Member of the Institute of Revenues, Rating and Valuation, the professional body for revenues, benefits and valuation practitioners.
A government scheme that recognises employers who are committed to recruiting, retaining and developing disabled employees.
Demonstrates ColX Group's commitment to health and safety management, meeting the requirements for SSIP accreditation.
Recognition of our commitment to creating a mentally healthy workplace and supporting employee mental wellbeing.
Our certifications are regularly audited and maintained to ensure we continue to meet the highest industry standards. For more information about our policies or to request certificate documentation, please contact us.